Effective Date: 21 January, 2025

Welcome to Coconut Comedy! This Privacy Policy describes how Coconut Comedy (“the Site,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at https://coconut.co.ke (“the Website”), make purchases, or otherwise interact with us.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information You Provide

  • Account Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or create an account.
  • Content Submissions: Information you provide when leaving reviews, comments, or contacting customer support.

1.2 Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, and other technical information.
  • Usage Data: Information about how you navigate and interact with our Website, including pages visited, time spent, and links clicked.
  • Cookies and Tracking: Cookies, web beacons, and similar technologies to track user preferences and enhance the shopping experience.

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders.
  • Respond to your inquiries and provide customer support.
  • Improve and personalize your shopping experience.
  • Send promotional communications (you can opt out at any time).
  • Detect and prevent fraud or unauthorized access.
  • Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties who assist with payment processing, shipping, marketing, or technical support.
  • Legal Authorities: If required by law or necessary to protect our rights.
  • Business Transfers: In connection with mergers, acquisitions, or sales of our assets.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee complete security.

5. Your Rights

You have rights concerning your personal information, including:

  • Accessing, updating, or deleting your information by contacting us or using your account settings.
  • Opting out of marketing emails by clicking the “unsubscribe” link.
  • Restricting certain data processing activities where legally applicable.

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Cookies

Cookies help us improve the functionality of our Website. You can manage your cookie preferences through your browser settings, but some features of the Website may not function properly if cookies are disabled.

8. Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Your continued use of our Website after changes have been made constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Coconut Comedy
Website: https://coconut.co.ke
Email: hello@coconut.co.ke
Phone: +254 741 887299